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Saturday, July 16 2011

In the past it was a problem knowing what your balance is for those who are subscribed to the saving scheme but that is no more with the launch of NSSF Go in which you can access your balance with your cellphone, E-statement and a toll free line.

Go SMS Balance-Send NSSF to 6773

GO SMS Balance - Send NSSF to 6773. Tried this one out and the return message was that your call cost 220Ugx. This is how t should be:  NSSF< leave space> NSSF No < leave space> Date of Birth Full Names then send an SMS to 6773. 

You will receive another message on how to proceed with retrieving your balance.

Go E-Statement - With this you must know your NSSF no to be able to log in to the NSSF website ( but even then, you must have sent them an email to avail you with a password that you can use along with your NSSF number.

Go Call Centre - They even have a toll free line 0800286773. This means that on calling this line you will not be charged however this should be between 7am to 9m on week days and 9am to 2pm on Saturdays.

This will enable you to track your savings anytime and anywhere. That is not all, National Social Security Fund (NSSF) is embracing the Facebook social network, implying that you can get answers to your questions and also browse through other FAQs that have been answered before.

Posted by: uowd AT 09:21 am   |  Permalink   |  88 Comments  |  Email
Am happy that Nssf Uganda is now on face book
Posted by joseph on 18/07/2011 - 10:52 PM
Hey , whats gonne happened about my money i need to put in aclaim in July 27th- july 011, i have already sent the claim forms to my son and completed all the neccesary peppers, and put on the Bank account on the forms and im not working right now and i need the money for my family. Will that money be cashed in time.
Posted by Grace Asiimwe on 26/07/2011 - 04:39 PM
Dear concerned, I put in a complaint that my January 2011 NSSF contribution was never recorded on my account and up to now no action has been taken. Kindly clarify on this anormaly.
Posted by Tumusiime Molly on 25/08/2011 - 10:47 AM
Nssf money takes time to mature because my father took 8 month to mature but he got the money
Posted by David on 09/09/2011 - 10:46 PM
Hello, I would like to access my NSSF No. I opened it in 2007 while still working at Uganda Human Rights Commission. Kindly assist check and update me on the Number. Thanks, Moses Tumusiime Date of Birth 02/02/1973
Posted by Moses Tumusiime on 04/07/2012 - 02:54 AM
my a/c no. is 7012700306730,what is my balance and i have been working with posta Uganda ltd for the last 1yr and 8months since august2010 to april 2012. have they been submitting my NSSF Contributions.
Posted by Wabwire silver Anthony on 18/07/2012 - 05:08 PM
Hi , i just want to know how long it takes the money to go on ones account after submission of the claim with reciept and does the claimer get any kind of communication ? to void checking at the bank expecting yet nt posted. thanks
Posted by musoke charles on 02/08/2012 - 12:20 AM
Thank you very much for your services, My issue is to update my statement upto to day. a NICE TIME.
Posted by lubega vincent yiga on 07/08/2012 - 04:15 PM
I was given a pass word before but I Have forgotten it. How can I retrieve it? My NSSF No. is 7217000015837
Posted by Oromcan B Wathum on 18/08/2012 - 05:56 PM
what is eligibility for the company to register and file NSSF
Posted by Henry on 08/11/2012 - 03:24 PM
I would like to have my statement, I have known about the password. What can I do? please let me know. Best regards
Posted by Esther Ghena Dibele on 05/02/2013 - 02:58 PM
How can I access my nssf statement through internet?
Posted by Eriabu Tibenkana on 18/03/2013 - 05:48 PM
l would like my statement to be sent to my email so that l know my saving. How will l get it? Thanks.
Posted by OWANI GEOFFREY on 09/04/2013 - 07:22 PM
I have been in this org, since october 2010. Icommunicated to you in January asking why I have only 4 postings on my account since then and you promised to get back but have not. Besides, my company says they have remmited all the monies. May I know what is happening?
Posted by Patrik on 18/04/2013 - 03:35 PM
i want to know the balance on my NSSF acount.
Posted by NTEGYERIZE JOYCE on 30/05/2013 - 02:01 PM
Please, I would like to know if I can be able to access my nssf statement through internet and how shall I do it?
Posted by Peter Okullo on 02/09/2013 - 08:44 PM
show my account balance for nssf
Posted by babra.babirye on 14/11/2013 - 03:14 PM
How can i access my e-statement.
Posted by Sekamanya francis on 06/02/2014 - 11:04 AM
my account is not up-to-date some years and months are missing i.e. from October-2011 March yet my payslips shows that money was being deducted. I will grateful if this is rectified. Tank you.
Posted by namwebozi olivia on 03/03/2014 - 12:00 PM
HI,may I know my account with u
Posted by Babirye catherine on 22/03/2014 - 03:41 PM
I need an NSSF number, may I get one please? Thanks
Posted by Didacus Okoth on 24/03/2014 - 06:23 PM
I need an NSSF number, may I get one please? Thanks
Posted by Didacus Okoth on 24/03/2014 - 06:25 PM
may i know my password such that i can know how my account is fairing
Posted by NAMULONDO DOREEN on 26/03/2014 - 10:11 PM
HI, can one really access his benefits when he is less than 55years and being approved by specialist doctor that him or her is HIV+ve?. Pliz answer me,thanks.
Posted by ewiu francis on 04/04/2014 - 11:21 AM
@Ewiu, its 50 if you are out of employment and 55 however, if you are HIV+VE, you are eligible for payment, so just go and access your money..
Posted by Muko on 04/04/2014 - 02:49 PM
I'm interested in knowing my current balance with nssf but seems i have forgoten ma password how do i go about this?
Posted by james jonathan kimera on 07/05/2014 - 08:54 AM
why can't i get my statement on line
Posted by harry on 27/05/2014 - 05:42 PM
Hi, How can i access my account and how much is on it now!! Names:Bindeeba abert.
Posted by bindeeba abert on 05/06/2014 - 04:12 PM
I would like to access a full list of remit ions by my organization. Paul Muuli
Posted by Paul Muuli on 17/07/2014 - 08:29 AM
Dear Sir/Madam, I need to get my NSSF statement on email, please let me have the contact person or right email address to write to. Thanks Percis
Posted by percis Namukwana on 07/08/2014 - 02:22 PM
i need my statment 7111200152182
Posted by patel jayesh on 12/08/2014 - 05:20 PM
help me have pass word to accessing, a statement at my account
Posted by KATAMU NEDINANI on 27/08/2014 - 01:12 PM
i would love you to cbecked what is in my account please thanks.
Posted by OKUMU DANIEL COMBONI on 04/09/2014 - 12:55 PM
I would like to know my current NSSF balance. Thank you
Posted by IGITU E. JOSEPHINE on 05/09/2014 - 12:54 PM
@Igitu, it's easy, just log onto their site and follow the steps to get a password and username. You will be able to follow your account online
Posted by Muko on 05/09/2014 - 04:16 PM
I want to check my balance
Posted by Aguti69 on 02/10/2014 - 03:02 PM
I Would like to know my current NSSF balance. Best Regard. Jane Frances
Posted by Narika Jane Frances on 10/10/2014 - 06:07 PM
How long does it take one to receive payment after placing a claim?
Posted by A.Oryokot on 06/11/2014 - 11:46 AM
In under one month @ Oryokot.. It also depends on how fast your employers/former employers are quick at providing the info pertaining to your employment,..
Posted by Mark on 06/11/2014 - 01:08 PM
Hello NSSF i would like to know my current balance MY NUMBER is in case you'r sending me amessage. Thank you.
Posted by kenneth mubiru on 08/01/2015 - 05:40 PM
Im now 53 years and coming to be terminated from work due to demobilisation of staff due to little or no work yet with my project. Now after signing my termination letter, i dont want to go back to work for any body again except start my own bussiness since i have children in the higher edication completing in June. Since i will be terminated i will have little money to pay my children. If i turn to you as my immidiate rescue, how long will it take me to get my money to help me pay for this last semester that needs the payment before April to the university account.
Posted by Ngiriker Geoffrey on 22/01/2015 - 12:20 PM
@ Geoffrey, If you have been in active service, then you are entitled to your earnings when you hit 55, unless when the law has changed. However, if you were not working, then you can access your money at 50...
Posted by Mark on 22/01/2015 - 01:06 PM
Team what happened to your Website, this is what I got yesterday "Hacked By Jarino8", up today, I can't access my e-statement, did you change anything?
Posted by Maddy Ssewava on 31/03/2015 - 09:18 AM
how can I register with NSSF using internet?
Posted by muhwezi simon on 29/05/2015 - 07:18 PM
balance inquiry
Posted by Ongodia emmanuel on 04/06/2015 - 01:42 PM
Hi, how should j join nssf torch awards.thanks.
Posted by ahabwe anthony on 06/06/2015 - 06:41 PM
Can i know my account credit please?
Posted by Kamya Daniel on 28/08/2015 - 03:21 AM
is it possible to change my nssf name?
Posted by jackiewendy on 01/10/2015 - 01:54 PM
To reserve a seat for the annual members meeting on 21/10/2015
Posted by Apio lydia Angulo on 18/10/2015 - 04:38 PM
@Katamba how old are you?
Posted by Mark on 20/11/2015 - 08:01 AM
Hey...good afternoon,i would like to work with nssf for my internship,hpw do i apply,am a student at makerere university doing bba.
Posted by nafula mercy on 24/11/2015 - 01:22 PM
Hi i want to know my balance upto date, thanks
Posted by Okou Jacob otiba on 16/12/2015 - 08:00 AM
Lost my nssf no.plse help to get one and to know my balance thnx been woking in a company and 3 contracts for about 3 years
Posted by Wamono tom on 02/01/2016 - 06:08 PM do not need to worry if you lost your number, at least your records are on the NSSF database, so just go to their offices and file that complaint, or course they want to know if they are dealing with the right person
Posted by Mark on 02/01/2016 - 11:53 PM
I want to know my payment will be done when
Posted by Kiliwa Pius on 07/01/2016 - 04:26 PM
kindly update me on my statement i have been trying to get it online but it seems the system was blocked with unknown reasons.
Posted by CHARLES EMUKADE on 31/01/2016 - 01:14 PM
I always what to know my NSSF account balance BUT i do not receive massages and i do not know why? help me know my balance
Posted by mututu on 01/03/2016 - 02:30 AM
I was member of NSSF before the G.O.U employed me under another scheme. In fact I accessed my benefits. Now if I get employed with firm that runs under NSSF scheme. Do I maintain my previous NSSF NO?
Posted by Mukiibi Ismail on 16/05/2016 - 04:20 PM
Dear nssf, Is it possible for me to get a monthly statement
Posted by Namuyanja Diana on 02/06/2016 - 10:45 AM
am a member but how can I check my e statement using a phone
Posted by otaba Francis on 10/06/2016 - 05:19 PM
@ Francis...To access balances through SMS, NSSF members will be required to send the word "NSSF" to 6773, after which they will receive instructions to request for a Personal Identification Number (PIN). "Our members will be instructed to type NSSF< leave space> NSSF No < leave space> Date of Birth Full Names then send an SMS to 6773.
Posted by Mark on 10/06/2016 - 05:23 PM
I by Names of Kaggwa Andrew ,i hilly great humble,i would request you to allow me to open up an NSSF account with you please.. thank you sir or madam
Posted by Kaggwa Andrew on 15/06/2016 - 05:47 PM
Hi am very happy with N.S.S.F for being online. i want to know up my balance i can i check it? thanks
Posted by malan allfred on 21/10/2016 - 04:49 PM
hello am glad to join nssf but my question is, how can i know my balance
Posted by miiro Kenneth on 03/11/2016 - 06:42 PM
Iam nolonger a ugandan and relocated to another fast can I access my Nssf benefits.
Posted by Nakazzi Rebecca on 07/11/2016 - 07:26 PM
Am called owora Deusdedit i lost my NSSF card number, i used to work for (ACE)AUDIT CONTROL AND EXPERTISE,please help give me any help to get my card back.
Posted by owora Deusdedit on 14/12/2016 - 11:44 AM
I need to access my statement. how can I access it.
Posted by Mudondo Kumbaine Justine on 20/03/2017 - 09:21 PM
@Mudondo...go to the NSSF website and create an account or send them an email, if you are lucky, they will reply..
Posted by Mark on 21/03/2017 - 01:57 AM
@NSSF, your portal is not opening. This has been the case for more than a week now and I am having a challenge generating the deposit/pay in slip
Posted by Tumuhimbise Julius on 28/03/2017 - 11:20 AM
i have been having difficulty signing in my account to check my balance through the e-statement platform in that i cannnot sign in, it keeps bringing errors only. is there any problem with that or.....?
Posted by Ogwal Alex on 29/03/2017 - 04:48 PM
Dear NSSF-UG, Thank you for the great work you are doing to help us grow our savings. i would like to access my statement online. Of late i tried and failed as it brings security warning/alert. Thank you
Posted by Oyella Oola Suzan on 30/03/2017 - 10:47 AM
Theie website is down...and it's funny how they don't even come out to issues a statement and yet it's the very website required to make payments
Posted by Mark on 30/03/2017 - 12:28 PM
please let us know whats happening with your website especially e-statements. i have been checking several times since this month of march 2017 begun but i only receive warning alert. please advise
Posted by edward iruura on 31/03/2017 - 01:10 PM
Please i would like to know my NSSF balance
Posted by MAKTUNU BENARD on 04/04/2017 - 11:55 AM
I do no longer access my estatement. What could the problem be?
Posted by James Ekweu on 05/04/2017 - 12:46 PM
Hi NSSF team I would like to know my NSSF balance via email Thank you
Posted by Henriettah Nakisozi on 07/04/2017 - 01:45 PM
I wanted to check my balance, on ************* ,I requested for password they gave it to me but when i try to log in they say they are all wrong or time out.what can i do.
Posted by Twebaze Lydia on 07/04/2017 - 02:48 PM
Hello, am sorry i lost the card that bears my NSSF number. Can i be helped and i get to know my number? Thanks a lot
Posted by Katundu Jovihson Kwebaza on 29/04/2017 - 02:19 PM
@Katundu, please visit the nearest NSSF office near you
Posted by Mark on 29/04/2017 - 11:26 PM
hi friends may i know my nssf number please.tanks and God bless your day.
Posted by omutoj joseph steven on 05/05/2017 - 12:24 PM
@Joseph...You can visit the nearest NSSF office with details of your employer plus proof of identity, National ID would be preferable..
Posted by Mark on 05/05/2017 - 12:32 PM
why is it dat i donot get messages showing ma balance on ma phone like others
Posted by ismael ssebugulu on 19/05/2017 - 09:00 AM
Good morning to you, Hope this finds you well. I would like to seek your assistance on recovering my NSSF number.I have failed to locate my card and would like to urgently use it. Thank you
Posted by kamahoro eva on 03/07/2018 - 10:13 AM
@Kamahoro Eva, just go to any NSSF office near you, they should be able to sort you out after answering a few questions and of course furnishing them with some form of identification.
Posted by Mark on 04/07/2018 - 01:32 AM
Hi, I recently relocated to US. I would like to access the online benefits claim forms and guidance on how I can put in my claim for my benefits online ASAP.
Posted by Katalemwa on 08/10/2018 - 08:11 AM
iwould like to know my nssf number
Posted by nalubega brivia on 18/11/2019 - 08:35 AM
@Brivia, you might have to go to the nearest NSSF Branch near you or check with your employer if still employed and you are sure they had opened an account for you.
Posted by Mark on 18/11/2019 - 11:25 AM
i need to create an account for NSSF what can i do please, i need some help
Posted by Edyel Gerald Abel on 14/04/2020 - 06:40 PM

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