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Kenya airways respond to Zari's luggage theft claims

October 16, 2019 3:15 PM @ugandaonline

Kenya Airways responds to Zari's luggage theft claims

Kenya Airways responds to Zari's luggage theft claims

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Kenya Airways has responded to Zari's rant about her missing items on a KQ flight from Johannesburg to Entebbe via Nairobi.

The mom of five took to Instagram sharing her ordeal with close to 7million followers. In her rant, the mom of five was bitter after discovering that four of her most costly fumes and a suit were missing.

"So disappointed, yet you claim to be the Pride of Africa. You are a disgrace," Zari tweeted.

This tweet got to the attention of the KQ staffers who swiftly responded.

"Dear Zari, we desire for all our customers to have a positive experience. We've reached out to to obtain your travel details to enable us to coordinate with the management at the airports of transfer (JHB, JKIA and EBB) to establish what happened. We kindly await your response."

"Thank You," Mama5 responded.


 

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Read AlsoZari on a rampage after losing perfumes and a designer suit on a KQ flight

Following the response from KQ, Zari pulled down the post from her 6.5 Million IG family and left it to her under 300k Twitter following as the discussions between them (Zari and Kenya Airways) are underway.

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Kenya Airways tweet to Zari in response to her luggage theft claims

Kenya Airways tweet to Zari in response to her luggage theft claims

Earlier on a source at Kenya Airways had tried to reach Zari, but to no avail.

"We are sorry to hear about this, we are following up to ensure this is brought to closure soonest possible. If you have reported this at the airport kindly share your file reference number. Inbox you phone number as well.^EN"

Many of her fans were feeling sorry and standing with her on this maybe that is what compelled KQ to intervene almost instantly, though some were looking at this differently like one reduced this to her baby daddy, Diamond Platnumz.

"Your baby daddy was stolen from Kenya, now your perfume is stolen from Kenya. Next time they will steal you when you step foot in Kenya..."

"He was never stolen, but was found in the gutters I had left him," Zari responded.

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